ABB Jobs Gurugram
A Front Desk Officer (also called a ABB Front Office Executive or Receptionist) is often the first point of contact for people visiting a business. They make sure people feel welcome. They also manage communication which includes calls, mail, and emails. They also schedule appointments and keep the reception area organized. They also do administrative work like filing and data entry. They help make sure the office runs smoothly. They help guests and employees with questions, give directions, and monitor office supplies. Jobs in Gurugram
ABB Skills:
⇒Customer Service: Greeting visitors, managing questions and concerns, resolving problems, and making sure they leave happy.
⇒Communication: Great verbal (phone & face to face) and written (email) communication, friendly and respectful.
⇒Organization: Appointment management, scheduling, filing, keeping work areas organized, and doing several things at once.
⇒Technical: Microsoft Office Suite (Word, Excel, Outlook), scheduling and booking software, and fax, printer, and copier.
⇒Problem Solving: Tackling problems efficiently and successfully.
⇒Patience and Composure: Keeping cool while dealing with angry customers and during busy times.
⇒Attention to Detail: Keeping records and entering data accurately.
⇒Confidentiality: Keeping sensitive information to yourself.
⇒Empathy: Meeting the needs of clients and customers.
Qualification:
- Education: At least a high school degree; bachelor’s degree in any field (preferably Hospitality, Management, or Communication).
- Experience: Previous customer service or admin experience is often preferred (1-3 years).
- Communication: Must possess great English, both written and spoken; good people skills.
- Computer Skills: Must know MS Office (Word, Excel, Outlook) and some office equipment (fax, printer).
Interested candidate Drop Resume 9811913992 to WhatsApp?
Benefits:
Building Blocks of Professional Soft Skills: Gain important skills such as communication, organization, multitasking, time management, and problem-solving.
Careers: Great starting point into management, customer service, or admin roles.
Business Understanding: You get an all-around perspective of a business and can provide suggestions for improvement.
Typical Job Benefits: health insurance, paid time off, regular hours, and direct deposit.
Required Skills:
- Welcoming and helping visitors, managing schedules.
- Dealing with the phone, emails, and traditional mail.
- Taking care of the cleanliness and order of the front office.
- Doing simple admin work and helping the HR/Admin.
- Checking guests in and out, managing reservations, and taking payments.
ABB A Front Desk Officer ensures all operations run smoothly, leaves a great impression, and provides great administrative assistance, embodying the role of an organization’s first point of contact, communicating, managing the flow of visitors, record keeping, problem solving, and maintaining a professional atmosphere, thus enhancing efficiency and satisfaction of the customer.
