Policy Bazaar Jobs Gurgaon
About the role Policybazaar is looking for dedicated and enthusiastic individuals to join their customer service team as a customer service executive. Customer Service Executive Providing customers with the service and support they deserve. Your main goal will be to provide customer service to over the phone and answer any customer inquiries or issues. Policy Bazaar Jobs Gurgaon
Policybazaar They often work in a high-velocity environment and may be expected to juggle numerous calls or tickets at a time. They usually deliver first line support, referring more complex incidents to senior IT support staff if necessary. In their capacity, such people can derive a lot of satisfaction as they influence and affect the productivity and happiness of others.
Policy Bazaar Help Desk Agent
Policybazaar A Customer Service Representative is the face of the company and has a direct impact on a business customers experience. Their key role is ensuring fantastic service to customers who have issues, or require information about our products and services. They tend to answer everything from routine problem-solving to the difficult problems. You have to have strong people skills, because they can be all over you, but you have to smile and be polite, even when things get tough. Jobs in Gurgaon
- Frequently, Customer Support Representatives work via phone, email, or web-based communication.
- In addition to, they may also be involved in documenting customer issues, tracking resolutions, and providing feedback to the development team.
Policy Bazaar Jobs Client Services Manager
A Customer Service Jobs Client Services Manager directs the day-to-day interactions with users. They work to maintain positive relationships and guarantee a smooth and productive client process. This role often involves supervising a team of support professionals, establishing service level agreements, and resolving customer requests. Jobs in Gurgaon
Policy Bazaar Jobs Customer Service Representative
Policybazaar A Support Specialist is the spine of any organization. They directly represent the company to clients, addressing their queries by phone, email or chat. A Call Center Agent is someone who can deal with any situation in a calm and collected manner. Their purpose is to be an excellent customer service advocate and deliver customer satisfaction for each interaction. Policy Bazaar Jobs Gurgaon
Policy Bazaar Jobs Champion
Champion plays a crucial role in customers being successful with your product/solution. They form close relationships with clients; understand their needs / challenges / goals; and furnish support on either a proactive or reactive basis to help ensure that the customer is satisfied. This means getting clients up to speed/educating customers on your features/platform/offerings, learning about opportunities for improvement, and cultivating/nurturing sustainable adoption. The Customer Success Executive drives expansion of customers in a high-value relationship through highly organized, well-optimized, and data-driven objectives defined in collaboration with the customer, while maximizing the return of existing customers serving as a trusted advisor/advocate/partner. Jobs in Gurgaon
