Customer Service Jobs Pune
We are seeking empathetic individuals for our worldwide customer care team. At Teleperformance, our voice agents assist clients across borders with a caring and helpful demeanor. The ideal candidate will skillfully and calmly handle all types of customer issues while bringing joy to even the most frustrating of situations. We hope to add warm and welcoming personalities to help patrons feel at ease. If you take pride in uplifting others through your communication, this role may be for you. Rotating shifts are required as support is offered around the clock in various time zones. Diplomacy and nuanced understanding and are highly valued as we strive to exceed expectations for all of our worldwide clientele. Customer Service Jobs Pune
Teleperformance Customer Support Representative?
A Customer Support Representative plays a vital role in ensuring customer satisfaction. They are the first point of contact for customers who have questions about products or services. These professionals must possess strong interpersonal abilities and empathy to effectively address any customer concerns with patience and care. Their responsibilities can include providing technical support, documenting interactions, and ensuring outstanding customer service.
Customer Success Teleperformance?
A Client Success Manager guides customers towards long-term satisfaction by building strong relationships through proactive, personalized communication. They act as a trusted advisor, dedicating themselves to understanding each client’s unique needs and goals. This involves monitoring progress, identifying potential challenges, and providing guidance to help clients achieve their objectives.
Teleperformance Help Desk Representative
A Technical Support Agent provides prompt assistance for technical issues faced by customers, whether through phone calls, emails, or online chats. They work hard to resolve problems across a wide range of hardware and software in environments like call centers, help desks, and remote support teams. Above all, agents strive to ensure complete customer satisfaction and maintain a positive user experience every step of the way.
Teleperformance Automotive Service Advisor?
A Service Advisor is the primary liaison between customers and the mechanics, technicians, and broader service team at an automotive repair shop. They greet every customer with a welcoming demeanor, carefully gathering details about each automobile issue to relay necessary repairs clearly and concisely. A skilled Service Advisor also expertly coordinates the service schedule to help ensure its efficient operation. They are responsible for presenting accurate estimates and addressing any customer inquiries to build constructive relationships.
Teleperformance Call Center Representative?
A Contact Center Associate is a results-driven expert who provides exceptional customer service virtually through phone and online chat support. They resolve customer inquiries promptly and thoroughly, always ensuring a positive experience. Contact Center Representatives hold a vital role in maintaining customer loyalty and satisfaction within today’s competitive business environment.
