IndiGo Airlines Jobs Kolkata
Are you ready to take off? We require entry-level ticketing, operations, refund, airport service, and customer support positions with a focus on fresh minds and enthusiastic pupils. If you have a strong interest in travel and are motivated, disciplined, and communicative, now is your chance to take action on your aspirations.
“Start Your Career in Travel / Aviation – Freshers Wanted!”
We need people who can work shifts, adapt to changes in a fast-paced environment, and absorb information. You will receive instruction in IATA / GDS / airport operations and assist teams in solving active travel problems. We have positioned offices in a range of cities and offer opportunities for advancement and additional benefits. IndiGo Airlines Jobs Kolkata
Start Your Career in Travel & Aviation – Freshers Wanted!
This is your chance! If you are a recent graduate or are eager to start your travel or aviation career, we have entry-level opportunities available in IATA ticketing, travel operations, refunds & backend processing, airport ground staff positions, and airline and OTA customer service.
This is your opportunity if you are motivated, focused on the customer, and enthusiastic about joining a frontline global industry. All you need is the right attitude and some basic understanding, no significant experience is required.
Available Positions
Based on job trends and listings, here are some available position opportunities.
| Role Title | Core Responsibilities | Eligibility / Skills Required | Indicative Salary / CTC |
| IATA / Ticketing Executive (Fresher) | Issue tickets, manage PNRs, cancellations, re‑issues, refunds, BSP / GDS operations | Graduate / Diploma, basic IATA / GDS knowledge, good English, readiness for rotational shifts | ₹15,000 – ₹25,000 / month (≈ ₹1.8 – 3.0 LPA) |
| Travel Operations Associate / Travel Desk Coordinator | Manage booking changes, visa & travel documentation, after-sales support, agent liaison | Good customer service & communication, basic office software skills | Depends on company / TA location |
| Travel Backend / Refunds Processor (Non-Voice) | Processing refunds, cancellations, ledger reconciliation, ADMs / ACMs, audit compliance | Numeracy, Excel, attention to detail, process mindset | ₹1.8 – ₹3.0 LPA approx |
| Airport Ground Staff / Passenger Service Agent | Check-in, boarding support, document verification, luggage handling, customer queries | 10+2 or graduate, communication, physical fitness, shift flexibility | ₹15,000 – ₹25,000 / month (freshers) |
| Ramp Agent / Baggage Handler | Load/unload baggage, guide aircraft, manage ground support equipment | Physically fit, ability to work outdoors, willingness to shift work | Entry-level ranges seen in airports (dependent on employer) |
| Airline Customer Service / Call Center (IATA domain) | Handle flight queries, cancellations, bookings via calls / chat | Good communication, English, basic domain knowledge | ₹20,000 – ₹30,000 / month (freshers in airline customer support) |
Notes:
- These estimates are derived from recent job postings, such as IATA Freshers for Air Ticketing in —- (₹15,000–₹20,000).
- For ground staff, fresher salary expectations are between ₹15,000–₹25,000 per month. Depending on the employer, additional perks such as travel concessions, bonuses, insurance, and performance incentives may be included.
Role Functions & Learning Opportunities
IATA / Ticketing Executive
- Manage PNR creation, ticketing, cancellations, refunds, and document processing.
• Execute BSP and airline reconciliation, fare rule management, and ticket revalidation.
• Operate GDS applications: Amadeus, Sabre, and Galileo.
Travel Ops / Travel Desk / Backend
- Oversee booking changes, travel documents, and visas.
• Refund processing, ledger management, and agent coordination.
• Compliance with travel policies, cost control, and policy adherence.
Airport Ground / Passenger Service
- Passenger check-in, document checks, and luggage tagging.
• Assist with boarding and deboarding; provide customer assistance at the airport counter.
• Address and solve queries regarding damaged and missing luggage.
• Manage airport arrivals and departures and coordinate ramp functions.
Ramp & Baggage Handler
- Safely load and unload cargo, luggage, and mail.
• Work with aircrew for operational turnarounds.
• Control the aircraft and use ground support systems.
Customer Service in Airlines
- Take customer calls and chats regarding reservations and cancellations.
• Work in shifts to provide assistance for refunds and changes in flights.
Ground staff and support systems describe passenger handling, boarding and deboarding, document checking, ramp coordination, baggage handling, and flight support.
Why Work in Travel / Aviation? Director, i.e. travel and aviation sectors, will always boom due to globalization and travel.
- Learning Curve. You deepen your knowledge in ticketing, GDS, refunds, and airport operations.
- Global Exposure. You engage with international systems, airlines, and travel systems and policies.
- Clear Career Path. You can advance to positions such as a senior ticketing officer, operations manager, sales, or corporate travel.
- Perks and Benefits. Many positions come with travel concessions, insurance, shift allowances, and bonuses.
Eligibility & Skills That Help You Stand Out
- Educational Qualification: Minimum 12th pass; graduates preferred
- Certifications / Courses: IATA certification, Travel & Tourism diploma is bonus
- Domain Exposure: Basic familiarity with GDS, BSP, ticketing is a plus
- Soft Skills: Good English, communication, customer orientation, problem-solving
- Tech Skills: Basic computer & Excel, operating booking / ticketing software
- Flexibility: Willing to work in shifts (24×7 operations)
- Physical Fitness: Especially for ground / ramp roles
Application Fee IndiGo
If any interested candidate wants to apply for Cabin Crew in Indigo, whether male or female, then they can apply directly. Fill the form and submit it. Submit the form. Pay the application fee on the page. If you will pay the application fee then contact our HR team.
- General / OBC SC / ST / : 999/-
- Pay the Training Fees: QR Pay Through Debit Card / Credit Card / Net Banking All UPI Apps Fee Mode Only
Application Process & Tips
- Prepare a professional resume: highlight education, any domain course or internships
- Write a brief cover note: Why aviation? What motivates you?
- Apply through the “Apply Now” section (see below)
- Expect an HR screening + domain test (ticketing, GDS, scenario questions)
- Prepare well: learn basics of airline ticketing rules, airfare structure, refund policies
