IRCTC Recruitment 2025
Women crew members in the IRCTC manage hospitality, catering and member service on the Vande Bharat Express, Tejas Express, Shatabdi Express and Rajdhani Express premium trains. Their role goes beyond simply serving passengers; they are in charge of catering operations and supervision, sanitation, and positively managing passengers’ travel experiences. This project is part of the Indian government’s “Women Empowerment in Railways” initiative, giving the opportunity to many women to work in well respected, service focused positions that are fairly well compensated. IRCTC Recruitment 2025
Roles in which women are crew members of the IRCTC include:
Onboard Service Crew Staff:
Women are the “face” of the IRCTC catering service, attending to passengers, and managing their cleanliness to ensure they have a pleasant journey.
Train Hostess:
Onboard the Vande Bharat and Tejas Express, some women work as hostesses, welcoming and guiding passengers to their seats and ascertaining their comfort during the journey.
Catering Supervisor:
These women are in charge of the IRCTC catering team and are responsible for company standard compliance in timely meal service, inventory, and work breakdown structure management.
Tourism Executive/Coordinator:
This role assists in the management of IRCTC’s travel by rail and associated onboard service tourism packages, providing customer service and travel support.
An employee in ground support, customer care:
On their own and as a team, women staff works with a customer with the aim of making a customer’s experience positive. Individually and in a team, customer experience optimization works online as well as offline in the passenger query at the station, assisted at the ticket counter, and enabled at the help desk.
Requirements:
Minimum Educational Requirement:
Minimum of 12 and above passed courses or a Graduate in Hospitality, Tourism, Hotel management or any relevant discipline.
Candidates with a Diploma or Certification in Travel and Tourism, Aviation, or Hotel management would be preferred.
Selection criteria:
- Minimum age of 18 with a maximum of 30, with government relaxation.
- Interaction and interpersonal skills:
- Ability to communicate with customers in English as well as Hindi.
- Good customer care skills, posses a team spirit and pleasant in nature.
- Good personal grooming and hygiene practices.
- Female Crew 1 Month Course Compulsory
Main Duties:
In accordance with the set of standards and the menu, serve the prescribed meals and drinks during the travel between stations as set by IRCTC.
Help the passengers with their chairs, luggages, and with their questions.
Make certain that the compartment and the toilet remain in a clean and sanitary condition.
Inform the supervisor of any discomfort that a passenger is facing or any issue that is swelling on the train.
In some positions, it is essential to issue and maintain records of the food that has been sold, as well as the money that has been collected.
Work along with the kitchen as well as the people in charge of meals and other logistics to ensure that the customers receive their meals on time.
Provide courteous and friendly service at all times.
Salary and Benefits:
Within IRCTC, the pay is calculated differently based on the territories traversed and the individual’s position:
Onboard Crew / Hostess: ₹25,000 – ₹35,000
Catering Supervisor: ₹35,000 – ₹45,000
Tourism Executive: ₹30,000 – ₹50,000
Customer Support Staff: ₹20,000 – ₹30,000
Others Benefits are:
Free travel on duty routes
Food allowance and company provided uniforms
Accidental and medical insurance
Paid vacations and off days
Access to work on luxury trains and tourism packages
IRCTC has also issued women’s safety kilometers policies which include no harassment zones, women’s rest periods, and women on the rest break supervisors.
Work Environment:
IRCTC assures the women working are in a professional environment by allowing IRCTC women staff to travel and expose them to customers of diverse cultures and nationalities. Rest periods are scheduled to vary from the arrivals and departures of the trains which is why the women staff are required to work as shift’s IRCTC. There is an effort by IRCTC to maintain safety for all workers.
Application Fee
- General /OBC/ EWS: Rs. 2500/-
- SC/ ST/ PH Rs. 2100/-
- Payment can be made Through UPI, Debit Card, Credit Card, Net Banking or Pay Online. Direct Apply Form Full Fill Form Submit Form Then Application fee Pay Same Time. Otherwise Rejected Form
Career Growth Opportunities:
In the first years of work as an onboard crew, the employee is expected to easily transition to more advanced positions closer to the rank of a supervisor like a Catering Supervisor, Operations Manager, or even a Tourism Officer.
Irctc also conducts regular training sessions to enhance their soft skills, particularly in communication, service quality, and leadership. With hard work and experience, women staff members can also rise to the ranks in administration, tourism, or corporate positions.
Frequently Asked Questions (FAQ)
1. Is it possible for women to submit an application for the post of Loco Pilot or Train Crew?
👉 Yes. The Indian Railways permits women to apply for all crew positions including Assistant Loco Pilot, Train Manager and Station Master.
2. What is the lowest qualification for Railway Woman Crew Jobs?
👉 The lowest qualification is usually 10th or 12th pass, but some technical positions require a Diploma or Degree in Engineering.
3. Does Indian Railways have some vacancies that are reserved specifically for women?
👉 Although the majority of positions are open to all, some recruitment boards do have seats reserved or give preference to women applicants in a bid to enhance workforce diversity.
4. What is the working schedule for women crew members?
👉 Crew jobs are based on shifts and can start very early or even go on late into the night. Nevertheless, Indian Railways still provides adequate rest and safety precautions.
5. What is the range of income for women railway crew members?
👉 The average income is said to rest between ₹25,000 to ₹60,000 per month, depending on the post, location and experience.
6. Do women receive accommodation and travel benefits?
👉 Yes. Women employees are entitled to railway quarters, free or subsidized travel passes, medical insurance, maternity benefits and more.
7. What is the procedure women must follow to apply for these positions?
👉 As soon as new advertisements are published, respondents may head to the corresponding Railway Recruitment Board (RRB) or Metro Corporation webpages and fill the necessary credentials.”
