Amazon Jobs Noida
Your job will be to report to the Customer Service department and provide excellent support and service to customers by servicing inbound calls. This is the first level of support, and your job will be to address customer issues and obtain level one issue resolution. Gain and document customer satisfaction. To motivate and manage a team of inbound representatives to meet and manage performance metrics of the inbound service group, we expect proactive team members. We expect leadership, communication, organization, and team development to be the foundation of operational management. Amazon Jobs Noida
Responsibilities:
- Take customer calls and reply to messages.
- Give customers product and service details.
- Handle customer questions and problems.
- Address orders, documents, forms, and other requests.
- Recognize and advance priority cases.
- Record and store all details of conversations in line with established protocols.
- Check on customer requests.
- Keep a great standard of professionalism.
Eligibility:
Minimum 1+ year experience in Voice Process
Interested candidate Drop Resume 9811913992 to WhatsApp
Excellent communication & customer-handling skills
What We Offer?
Stable pay plus dynamic incentives
Access to international company operations
Potential for career advancement
Supportive and professional workplace
Work Location: In India
Teleperformance is among the best in customer experience management offering first-rate omnichannel services to the best companies in the world. Our variety of service locations, including on-site and at-home work programs, allow for flexibility and wide coverage.









