Central Bank of India Jobs Vacancy
A Customer Support and Sales Executive works with customers, helps them with their problems, and sells the company’s products or services to meet company goals. This position requires getting and making customer interactions through telephones, emails, or chats. The right person for the position should possess good communication skills, the ability to solve problems, and a strong customer service focus. This position is for someone who likes to work with people, assist customers, and hit sales targets in an ever-changing environment. Central Bank of India Jobs Vacancy
Key Roles and Responsibilities
- Respond to customer inquiries, complaints, and requests about products over the phone, chat, and email.
- Deliver comprehensive details about the company’s products, services, or promotions and offers.
- Create sales leads and follow them using calls or other digital methods.
- Keep and regularly update customer records.
- Resolve customer problems, and keep a calm and respectful disposition, even in challenging situations.
- Work with other divisions to help the customers solve their problems as quickly as possible.
- Achieve the sales and support objectives the business expects for the day or month.
- Oversee escalated issues and keep customers happy and content.
- Assist in the advertising of new products or services.
- Document and summarize the calls made, leads sold, and sales made every day.
For this position, the ability to provide customer service, and to meet sales targets is crucial. The customers’ needs should be met, and the business should reach its targets.
Skills Needed
- For anyone to thrive in Customer Support or Sales roles, they need to have:
- Great communication and people skills (English and any native language or dialect is a bonus).
- Some computer skills (knowing your way around MS Office, CRMs, and basic call management software is a plus).
- Strong influencing and bargaining skills.
- Forbearance, compassion, and strong listening skills.
- Planning and organization skills to handle many things at once.
- Friendly demeanor and a positive attitude.
- Ability to work under pressure and accomplish goals.
Education Requirements
Minimum Qualification: 12th Pass / Diploma / Graduate in any discipline.
Generally, degrees in Business Administration, Marketing, or Communications are preferred along with freshers with strong communication skills.
Salary
For Customer Support and Sales Executive roles, every company and individual’s experience is taken into account to determine the salary.
Freshers: ₹15,000 – ₹22,000 per month
Experienced: ₹25,000 – ₹40,000 per month.
Interested candidate Drop Resume 9811913992 to WhatsApp
Incentives: Attractive bonuses based on your sales and customer service scorecards.
Other than these, the company may provide you with health insurance, paid time off, and potential promotions to Team Leader, Sales Manager, or Customer Relationship Manager.
Work Environment
Usually, you’ll be in an office or a contact center. There are phones, communication tools, and customer relationship management (CRM) tools, and systems to speak with and assist customers. For customer support positions, some companies allow work-from-home or hybrid opportunities.
Conclusion
With customer support and sales executive jobs in 2025, you can work with customers or people and have a role in a business’s success. There are opportunities for growth, and this role can provide you with professional skills. Bonus incentives are also a part of it. For those with no work experience or looking for corporate jobs, this role can offer a challenging and rewarding experience
