Glance Jobs Delhi-NCR
We are Hiring Glance Customer Support Executives for our vibrant BPO in Delhi. If you have a genuine desire to provide excellent customer service and great communication skills, this is the role for you! they will also have customer facing job to do including taking calls and responding to customer questions. Glance Jobs Delhi-NCR
Technical Support Specialist
Help Desk Glance is the initial point for contact for users who are experiencing problems. They offer advice over the phone, via email or chat, and diagnose everything across the board. Common activities may include resetting user accounts, installing software, and guidance on procedures. The VoIP Help Desk Technician is a critical part of ensuring that the Company’s IT systems run smoothly and efficiently, and that users are producing at a high level.
Tech Support Specialist
We help those who need support with their technology. They help resolve a variety of technical issues, from basic questions about how a device works to more complex issues. Technical Support Specialists typically work as the liaison between users and support staff via phone, email or chat. They have strong analysis acumen and are problem solvers.
Customer Service Representative
A Help Desk Agent is a vital member of any company. They are the first point of communication for customers who need support with services. Strong communication and problem-solving abilities are essential to this role.
- Duties of a Support Agent can include:
- Answering customer Customer Support Jobs questions via phone, email, or chat.
- Troubleshooting technical difficulties.
- Offering product information.
- Recording customer communications in a CRM system.
Glance Customer Service Representative
The Virtual Support Agent: The Heart And Soul Of The Online Customer Experience They provide quick, effective support to online visitors through a live chat feature. They have a range of responsibilities that can include responding to technical questions, debugging problems, and linking users to resources. Most of the time, they do what they can to uphold a good vibe and professional attitude throughout even the toughest moments.
Glance Client Success Advocate
a CSM is a person whose job is to provide customers with the necessary resources to be successful with a given product or service. They are a support for the customer during their entire process, helping them overcome potential roadblocks and rewarding them. A good CSM creates strong relationships with customers, positioning themselves as a trusted advisor who understands what’s possible with the product and guides the customer to take advantage of its full capabilities.
