Token Operator Jobs Dehradun
In India, metro and train transport runs relatively smoothly and on time, and that is due in part to Metro Token Operators! These individuals help collect fares, issue tickets, and hand out smart cards to customers walking into the station, enabling passengers to conveniently access their metro travels. Because these staff members are the first individuals customers encounter at the station, they must communicate and assist customers with ticket purchase, and any ticketing questions or concerns that may arise. Token Operator Jobs Dehradun
What Are Your Main Responsibilities?
Token Operators work at metro stations and suburban train stations at ticket counters or at Automatic Fare Collection (AFC) gates. Some of their key responsibilities are as follows: as follows.
- Providing tokens, smart cards, and travel passes to customers.
- Assessing ticket vending machines and point-of-sale (POS) systems.
- Calculating correct fare based on distance travelled, fare rules, and regulations governing metro.
- Duck lines of customers all of counters to keep things moving.
- Answering customers’ questions regarding their point of departure, destination, and facilities at the station.
- Counting money, keeping daily records of business and money, and reporting.
- Supervising the automatic fare collection gates and reporting to station control on their functionality.
- Churching all customers for their own safety and facilitating emergency communications and emergency procedures with station control.
- Sustaining order, safety, and cleanliness in and around the ticketing and boarding facilities.
- Adhering to the organizations rules, security requirements, and level of service.
Qualifications Needed
To be employed as a Token Operator, applicants must possess:
Excellent communication and customer service.
Basic understanding of computers and ticketing applications.
Ability to manage during busy and peak times.
Detail-oriented in managing cash and systems of records.
Ability to avoid and find issues and assist customers.
Ability to work during any shift including weekends and any public holiday.
Educational Qualification:
The educational eligibility is usually 10th Pass / 12th Pass from a recognized school board. Albeit in some metro corporations, a Diploma or Graduation in any field may be Mare advantageous for purposes of handling advanced ticketing technologies.
Age Limit:
The typical age limit for metro Ticket Token Operator recruitment is 18-30 of age. Instances of age relaxation for reserved category candidates would be in accordance with government specifics.
Salary Structure
A Token Operator’s salary differs by metro authority and city. The average monthly salary is about:
₹18,000 to ₹32,000 per Month (Basic + Allowances)
Along with salary, additional benefits may include Provident Fund (PF), Employees’ State Insurance (ESI), medical facility, travel allowances, and other performance-related benefits.
How to Apply
Anyone who wishes to fill out the Uttarakhand Metro Rail application form should complete the form with all the required information, submit it, and pay the application fee. If you do not pay the application fee, your application will be automatically rejected. Please ensure you fill out the form completely and pay the application fee. The HR team will contact the candidate within 24 to 48 hours after successful submission of the application form and payment of the fee.
